alert
System Maintenance Alert
1780002000

from 10 p.m. on Friday, May 29, until 11 p.m. on Sunday, May 31

Learn which apps will be affected
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alert
Scheduled Shutdown Alert
1779996548

1612 Arcola Avenue, Silver Spring 
Water Station available at 5pm

Learn more about the scheduled repair
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alert
Customer Service Call Center Closed May 28-29
1779309000

For 2-day customer experience workshop

Learn about other ways to manage your account and billing needs.
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Commission Meeting, October 21

Wednesday, October 21, 2020 :: Live & Archived Webcasting Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to...

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Event |

Commission Meeting, December 16

Wednesday, December 16, 2020 Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / C...

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Event |

Commission Meeting, November 18

Wednesday, November 18, 2020   Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to provide comment: 1-240-800-7929 / Conf...

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Event |

MDE Board of Waterworks and Waste System Operators - Apr 2019

The Board of Waterworks and Waste Systems Operators establishes the education, experience and examination standards which must be satisfied by operators and superintendents of water and wast...

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Event |

Piscataway Bio-Energy Project Open House

Open house to learn about this project and other WSSC projects taking place in your neighborhood Formal presentation at 7:00 PM

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Event |

ACEC Utilities Seminar

Keith Tyson, Division Manager, Engineering and Environmental Services,  will will be giving a presentation on the WSSC innovation program and an overview of our pilot projects.

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Event |

Wonders of the Watershed Hike

Scouts will learn about WSSC, our drinking water reservoirs and local ecology. As well as learn how actions on the land can impact local waterways. 

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