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Recreational Water Contact Health Advisory
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Applies to Triadelphia and T. Howard Duckett Reservoirs

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Residential Water Service Disconnections have resumed
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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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These four tanks are Gravity Thickeners that were in place before the Bioenergy Project. They play a role in the separation of the solids from the liquids in the sludge processing.
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Aerial view of the Cake Receiving Facility. The roof decking is going on the metal framework. To the right is a section of aerial pipe rack.
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This photo shows the installation of two of the Heat Exchanger (HEX) units.
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The two redundant Cambi vessels were delivered and installed this month. This will facilitate our annual cleaning and inspection of the equipment by allowing us to still operate while that annual work goes on.
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The overhead rollup doors were installed on the Digester Control Building this month.
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This photo shows the pumps, process piping and mechanical work inside the Digester Control Building
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Here in the Combined Heat & Power (CHP) area of the project site, this photo shows crushed stone being placed between the boiler pads and the generator pads.
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The safety rails were added to the Sidestream Treatment Tank this month. Also constructed were the concrete pads that will support the Blowers. Above the Blower pads is the metal framework that will support an overhead canopy above the Blowers.
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New electrical gear added inside the existing Utility Water Pump Station.