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Operations

Operations manages key WSSC Water teams that keep water flowing to you.

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Dispute Resolving Board (DRB) Review

If you have not paid your bill in full and believe that you are entitled to a reduction in charges, here are the steps to follow for a review.

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Site Utility Forms

Forms and helpful information for Site Utility projects are listed on this page.

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Refund Hearings

If you have paid your bill but believe you are entitled to a refund, first discuss your concerns with WSSC Water staff. 

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Plumber Information and Licenses

A plumber's or gasfitter's license opens doors to a satisfying career. Read below to learn how to get started in the field, or how to advance.

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Billing Multi-Use Properties

A trend toward building mixed-use properties prompted us to adopt a new way to bill mixed-use and multi-unit residential properties.

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Police and Homeland Security

We are committed to ensuring the safety of WSSC Water's customers, visitors and employees while safeguarding our facilities and watershed from sabotage and attack. In an emergency, dial 9-1-1.

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Meter Testing

Have a high bill? Do you think something is wrong with your water meter? We can test your meter for accuracy.

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CAP Leak Repair Program

We have partnered with Habitat for Humanity Metro Maryland to repair on-property residential water leaks will help customers save money and conserve water. 

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