Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Sewer Pipeline Infrastructure Improvement and Rehabilitation

WSSC Water is implementing various rehabilitation programs that will extend the useful life of the aging sewer system in Montgomery County and Prince George’s County which is approximately 50 to 100 y...

Published on
Basic page

The WSSC Water Fund

The Water Fund provides assistance to customers in financial need and is funded entirely by contributions from customers, employees, and other sources.

Published on
Basic page

Tap Water Analysis Report

WSSC Water analyzes your drinking water for many things including color, hardness, pH, dissolved metals, organic and inorganic matter, pesticides, bacteria, disinfectants and much more. Our online rep...

Published on
Basic page

Stealing water is a crime

Suspect Water Theft?  Report it to WSSC Police 301-206-8888

Published on
Basic page

Water Main Breaks

A water main break leaves hundreds of people without service and can cause serious traffic problems. So we take them seriously - especially in cold weather.

Published on