Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

ePlan Review

All new project submittal requests for ePlan Review must be submitted via the ePermitting system.

Published on
image
picture 2 raw water project.png
finishing welding wires for cathodic protection and applying filler Tape around the joint, The joint is then wrapped with 2 layers of Polyken Wrap Tape.
image
pipe_in_water_small.jpg
image
flint-water-contamination-step2.gif
image
flint-water-contamination-step1.gif
image
Avoid Water Advisory-01.png
image
Avoid Water warning-01.png
image
WSSC Water App Icon.png
Basic page

Planning (Phase 1) Forms

Preliminary design forms or applications needed for Planning (Phase 1) are listed here.

Published on
image
parkwood_drive_water_main_replacement_map.png
Parkwood Drive Water Main Replacements/Relocations, Montgomery County, Maryland. The thick lines (light blue) show areas of water main replacements/relocations. This area includes Parkwood Dr., Edgefield, Delmont, Amherst, Roxbury, and Wildwood.