WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Effective September 2, 2026, WSSC Water will no longer accept Fire Flow Test Requests or payments by U.S. mail. To provide our commercial customers with a faster, more convenient experience, WSSC Water is moving Fire Flow Test Requests and payments to an online process. Please use the online Fire Flow Test Application to submit your request and payment. The interactive application will guide you through the process and provide instructions to help ensure your request is submitted accurately and efficiently. This new process is designed to make submitting a Fire Flow Test Request simpler, faster and more seamless. If you have questions or need assistance, please contact Michael Duckworth at [email protected].
For Phase 3 - the construction portion of a development project - here you'll find construction and release-for-service forms from the Development Ser...
Development Services works closely with developers and homeowners to plan new connections to WSSC Water; here is contact information for the people wh...