Customer Service
301-206-4001
Weekdays: 8:00 am - 6:00 pm
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.
If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.
We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.
Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.
Go to ePermitting
Results List
Water Quality Division explains how we keep your water safe to drink
Initiatives Projects
Comparing current meter reading to advanced metering infrastructure.
Initiatives Projects
Sometimes it can be difficult to locate and read your water meter. This video shows you where you can find your meter
Instructional Videos