alert
Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

Find out more...
close
alert
What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

More information
close
alert
Customer Alert
1727738605

Regional Drought Watch

More Information
close
Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Basic page

Board Members

The Code of Ethics establishes both an independent Board of Ethics and an Ethics Officer position to assist the agency in maintaining the desired ethical standards.

Published on
image
south_osborne_road.png
South Osborne Road Water Main Replacement Project Update
Basic page

Land Services Section

Our Land Services Section carries out a wide range of duties, such as boundary surveys, property acquisitions and much more. If you need to make an easement or right-of-way request, start here.

Published on
Basic page

New and Innovative Technologies

We've been around for more than 107 years, but we're not stuck in the past. We're always looking for new ways to deliver great service to you using innovations and new technology. 

Published on
image
four_areas_of_cea.jpg
Community Relations and Outreach, Customer Advocates, Construction Project Outreach,Customer Engagement,
image
four_areas_of_cea.png
customer advocates, customer engagement construction project outreach, community relations and outreach
Basic page

Partnering to Protect Clean Water

Our FOG program is key to preventing sanitary sewer overflows, sewage backups and sewage spills.

Published on