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Get Current 2.0 Program
1743687740

Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Wind Power FAQ

Here are responses to some Frequently Asked Questions regarding wind power and how we use it at WSSC Water.

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Basic page

Solicitation List

Projected WSSC Water Solicitations as of June 17, 2025.This is a guide for informational purposes only and may be revised at any time without notice.Lead Service Line Replacement Program Management Se...

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Basic page

What's Your Pipe Type?

WSSC Water is proud to be part of the U.S. Environmental Protection Agency’s (EPA) enhanced Lead and Copper Rule, an important national public health initiative to remove lead from America’s drinking ...

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Basic page

Retirees

Important information and documents for WSSC Water Retirees.

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Basic page

Identify WSSC Water Employees

Be safe and be certain when interacting with someone who says they're a WSSC Water employee: here's how to know you're dealing with one of our workers.

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Basic page

Production Department

How does water get from our dams and reservoirs to you - and then get collected to be treated and returned to the environment? All that work is done by WSSC Water's Production Department.

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Basic page

Regulations and Procedures to Know

A range of regulations governs how we bill for services, collect fees, and handle billing questions, disputes and other issues. Here is an overview of those policies, procedures and regulations.

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