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Get Current 2.0 Program
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Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
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Learn about our lead reduction program.

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

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What's Your Pipe Type? Logo
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Aerial view of the Anaerobic Digesters. The stairs and the connecting bridge have been completed. The overflow trough is nearing completion. Progress continues inside the structures with piping and mechanical work.
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This aerial photo of the Sidestream Treatment Facility shows the new aeration piping inside the tanks, the 3 new blowers used in the aeration process, and the new mechanical work at the Gravity Thickeners.
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Because WSSC Water’s sewer main (left) is next to PEPCO lines, special shoring was engineered and installed to ensure worker safety while replacing damaged sections of pipe.
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Work continues on the Generators in the Combined Heat & Power area of the Project. The Contractor will soon be testing the engines. Work on the pipe connections among the Gas Cleaning equipment also continues.
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Your Water Usage

What's your ADC? That is, your Average Daily Consumption of water? Bet you'd be surprised to learn just how quickly your everyday water usage - taking a shower, brushing your teeth, washing your hands...

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Fire Hydrants: Maintenance and Meter Leases

We perform thousands of maintenance checks on fire hydrants every year so they're ready when needed. In certain situations, we also lease fire hydrant meters to customers. Keep reading to learn more.

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Manhole and Drainage System This picture shows the manhole and pipes used to move water away from the site. The overflow drain is designed to empty the tank if it fills up too much.