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Get Current 2.0 Program
1743687740

Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
1727738605

Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

SLBE and MBE Programs

An overview of WSSC Water's Small Local Business Enterprises Program and Minority Business Enterprises Program. 

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Basic page

Triadelphia Sediment Removal Project

This project is needed to remove sediment surrounding the intake structure at Brighton Dam, as well as removing sediment that has accumulated upstream of the dam since its original construction in the...

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Basic page

New Employee Information

WELCOME to WSSC Water!  We are excited that you have decided to come and grow your career with us!

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Basic page

Developer Fees & Information

Information on Development Services Division fees and charges are found here.

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Basic page

Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

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