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Get Current 2.0 Program
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Extended and Enhanced Program Runs from July 1 to October 31

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What's Your Pipe Type?
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Learn about our lead reduction program.

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301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
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301-206-4001
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Toll-Free: 800-828-6439
TTY: 301-206-8345
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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

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Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Basic page

Galvanized Water Service Lines

There are two types of customer-side galvanized pipes. One requires replacement, and the other does not.

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Basic page

Annual Notifications of Service Line Material

If our records show that a pipe type in your home or business is lead, Galvanized Requiring Replacement (GRR) or unknown, you will receive an annual notification from us.

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The new water line is being installed in the tank riser vault, where the main line connects to the elevated tank.