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Get Current 2.0 Program
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Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30

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What's Your Pipe Type?
1729877861

Learn about our lead reduction program.

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Customer Alert
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Regional Drought Watch

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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Plumbing & Fuel Gas Codes

Here's where to find the WSSC Plumbing and Fuel Gas Code and the most recent updates, as well as archived Code and Amendments.

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Basic page

Violations of the Code

If someone else doesn't follow the rules when your plumbing needs work, you could get in trouble. Don't take chances, learn how to be Code-smart.

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Basic page

Board Responsibilities

The Board administers the WSSC Water Code of Ethics (Code), issues advisory opinions, responds to requests for waivers of Code prohibitions, acts on Code-related complaints and periodically reviews th...

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Basic page

Ethics Opinions

Advisory opinions, requests for waivers of Code prohibitions, and Code-related complaint reports are listed here.

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Basic page

Annual Disclosure Filing for Former Employees

WSSC Water Code of Ethics Ch. 1.70.340(c) requires former employees to file a disclosure statement within 60 days after leaving the position.

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Basic page

Board Members

The Code of Ethics establishes both an independent Board of Ethics and an Ethics Officer position to assist the agency in maintaining the desired ethical standards.

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Secondary Landing Page

Codes, Standards, Policies and Procedures

There's a lot to know when working on any project that connects to WSSC Water. Here's where to find the information you need on code, policies, procedures, specifications, forms and more.

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