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Our crews are committed to serving our customers 24/7/365 and are prepared to respond to the increase in water main breaks and leaks we experience during the winter months. 

Impacting customers who are served by the Potomac Water Filtration Plant

For water quality concerns related to taste, color and odor, please contact the Emergency Services Center at 301-206-4002. 

If WSSC Water issues a boil water advisory, there are safety steps you need to follow while the advisory's in effect and after it ends.

This page explains the necessary information required to notify WSSC Water of a Regulatory complaint or WSSC Water Plumbing & Fuel Gas Code violation.

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

Drinking Water and Wastewater Systems Not Impacted; Systems Restored from Back-ups and are Fully Operational; No Ransom Will be Paid

Through our enhanced financial assistance programs, we are committed to helping customers pay their water bills. We offer financial assistance programs and encourage customers to subscribe to our fina...

Have a break/leak in a water or sewer service line connection to your home? This loan program provides loans to finance the replacement of a water or sewer service line located on residential pro...

To be eligible to participate in WSSC Water solicitations vendors must be registered in our WSSC Supplier Portal. 

Key details on how we protect your water supply through Cross-Connection Control.