Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Geotechnical Submittals and gINT V8i Library

Listed below are the requirements for collecting and submitting geotechnical data for WSSC Water pipeline projects, and information on obtaining WSSC Water gINT library and data template files.

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CAP Leak Repair Program

We have partnered with Habitat for Humanity Metro Maryland to repair on-property residential water leaks will help customers save money and conserve water. 

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Utility Services

It takes a big effort by a lot of people throughout WSSC Water to keep the water flowing to you. Our Utility Services Division plays a key role in getting the job done.

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Little Seneca Reservoir Project

Little Seneca Reservoir was constructed as an emergency drinking water source for local utilities during drought conditions. Water quality and capacity of the reservoir are threatened by the increase ...

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Residential Sub-meter: What Is It, Why Get One?

Filling the pool, watering a large lawn - if you use a lot of water outside your home for big needs such as these, you might want to consider installing a residential sub-meter.

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