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When emergencies occur, time is of the utmost importance.

Mission Support keeps WSSC Water's teams running smoothly so that we can keep water flowing to you.

Our Customer Advocates are in your communities every day, carrying out their mission to serve as liaisons between you and WSSC Water.

The Customer Service Department is ready to help you when you have a question (or even a complaint) about our service.

We're always open to new materials and products that can help us serve you better. But first they need the approval of our "MEP" team.

It can happen: one day sewage might back up into your home. Who's responsible for fixing the problem, you or WSSC Water? The answer: It depends.

With the WSSC Water Mobile App, you can easily pay your bill, report a problem, check for service alerts and do much more.

Find out more about the What's Your Pipe Type program.

If WSSC Water issues a BWA, there are safety steps you need to follow while the advisory's in effect and after it ends.