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If you have paid your bill but believe you are entitled to a refund, first discuss your concerns with WSSC Water staff. 

Even a small donation can make a big difference to someone who's having a difficult time paying their water bill. Here's how you can help.

If you have not paid your bill in full and believe that you are entitled to a reduction in charges, here are the steps to follow for a review.

Have a high bill? Do you think something is wrong with your water meter? We can test your meter for accuracy.