Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Plumbing-Mechanical Engineering Plan Review

Plumbing and Fuel Gas plans are required for most commercial construction. Follow these guidelines for submitting plans to get your project off to a smooth start.

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Compliance & Resources

WSSC Water is serious about compliance, which is why it is one of our focus areas.

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Water Quality Reports

WSSC Water is proud to present our annual Water Quality Report, which shows that our record of more than 107 years with zero water quality violations is going strong.

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Developer Fees & Information

Information on Development Services Division fees and charges are found here.

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About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,977 miles of drinking water pipeline and over 5,677 mile...

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Galvanized Water Service Lines

There are two types of customer-side galvanized pipes. One requires replacement, and the other does not.

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Retirees

Important information and documents for WSSC Water Retirees.

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