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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Board of Ethics

WSSC Water’s Commissioners and employees are required to maintain the highest professional and ethical standards in the performance of their official duties. Beginning January 31, 2023, all Board of E...

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Basic page

Bioenergy - 2021 Project Updates

See the Bioenergy project at Piscataway Water Resource Recovery Facility take shape starting in 2021.

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Basic page

WSSC/MBIA Meeting Schedule

WSSC Water regularly meets with the Maryland Building Industry Association (MBIA), a nonprofit trade organization.

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Business Development and Partnerships

WSSC Water seek out ways to generate revenues that are not tied to the funds derived from our rate-paying customers. This helps us keep costs down and remain nimble and efficient in providing our...

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Compliance System FAQs

 If you have a question or comment about WSSC Water’s Web-Based Compliance System, compliance issues, or the training program, please contact the Office of Supplier Diversity & Inclusion (OSD...

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