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System Maintenance Alert
1789164000

Several applications, Saturday, Sep. 12, 4:30-11:30 p.m.

Learn more about the September 12 system outages
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Recreational Water Contact Health Advisory
1787074445

Applies to Triadelphia and T. Howard Duckett Reservoirs

Read the news release.
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Residential Water Service Disconnections have resumed
1781296197
Learn about our Financial Assistance Programs
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

WSSC/MBIA Meeting Schedule

WSSC Water regularly meets with the Maryland Building Industry Association (MBIA), a nonprofit trade organization.

Meeting topics often include:

  • General submissions
  • New WSSC policies and procedures for development-related issues with WSSC
  • Proposed modification of codes and manuals 

Meeting Times and Agendas: Attendees should e-mail possible agenda items to Matt Snyder or Bryan Hall a week in advance of the meeting. In general, the liaison meeting will be the second Thursday of the month.

Meeting Attendance:  All attendees should notify Matt Snyder or Bryan Hall a week in advance of the meeting they wish to attend.

All meetings are in Teams and are scheduled from 9 to 10:30 a.m.

MBIA liaison meeting dates are as follows:

  • Thursday, September 10, 2026
  • Thursday, October 6, 2026
  • Thursday, November 12, 2026
  • Thursday, December 10, 2026
  • Thursday, January 14, 2027
  • Thursday, February 11, 2027
  • Thursday, March 11, 2027
  • Thursday, April 8, 2027
  • Thursday, May 13, 2027
  • Thursday, June 10, 2027
  • Thursday, September 9, 2027
Last Modified: September 8, 2026, 10:03 am EDT