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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

Read the news release.
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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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upcoming_police_hs_contracts_350x200.png
Early Engagement Vendor Sessions: Upcoming Police and Homeland Security Contracts. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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plumbing_mech_electrical_350x200.png
Early Engagement Vendor Sessions: Plumbing, Mechanical and Electrical Services Contract. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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beaverdam_basin_sewer_rehab_project_map.png
Beaverdam Basin Sewer Rehabilitation Project, Project Number CI6311B17. Prince George's County. The thick lines (orange) on the map show the locations of the sewer pipes in construction. Several are located between Kenilworth Avenue, Cheverly Avenue, and John Hanson Highway. One appears to the south of Sheriff Road.
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Billing Multi-Use Properties

A trend toward building mixed-use properties prompted us to adopt a new way to bill mixed-use and multi-unit residential properties.

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Customer Service Department

The Customer Service Department is ready to help you when you have a question (or even a complaint) about our service.

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SLBE Guidelines

Small Local Business Enterprise Program (SLBE Program) Guidelines and Instructions for Completing the Application and Affidavit

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