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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

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WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

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If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

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We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

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Learn More about Permit Services

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Kent Village Water Main Replacement Project

Join Meeting Dial In: +1 240-800-7929 Conference ID: 571 006 002# For more information, please visit our Community Project meetings page

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Bradley Boulevard Water Main Replacement Project

Join Meeting Dial In: +1 240-800-7929 Conference ID: 649 516 6469#For more information, please visit our Community Project meetings page

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Arctic Avenue Water Main Replacement Project

Join MeetingDial In: +1 240-800-7929 Conference ID: 492 178 104#For more information, please visit our Community Project meetings page

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Discover the many ways you can work with WSSC Water. Join our team, collaborate with us on your next development project, get licensed - we're ready to provide the opportunities and information you ne...

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Aerial view of the Anaerobic Digesters. The stairs and the connecting bridge have been completed. The overflow trough is nearing completion. Progress continues inside the structures with piping and mechanical work.
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This aerial photo of the Sidestream Treatment Facility shows the new aeration piping inside the tanks, the 3 new blowers used in the aeration process, and the new mechanical work at the Gravity Thickeners.
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What's Your Pipe Type? Logo
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The altitude, check, and plug valves have been installed inside the Altitude Valve Vault. The check valve and altitude valve work together to fill the tank and release water when there is demand.