Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

The WSSC Water Fund

The Water Fund provides assistance to customers in financial need and is funded entirely by contributions from customers, employees, and other sources.

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Basic page

Site Utility Forms

Forms and helpful information for Site Utility projects are listed on this page.

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Basic page

WSSC Water Fees

Learn about the fees on your bill, what the monies are used for and how they are calculated.

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Basic page

Customer Assistance Program (CAP)

WSSC Water has a CAP that provides financial assistance to approved residential customers. Customers are required to re-enroll with Office of Home Energy Programs to continue their CAP enrol...

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Basic page

Our History

Since 1918, WSSC Water has carried out its mission to provide safe, reliable drinking water to the community.

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Event |

Community Conversations - May 16

Register to attend one of the Community Conversations Watch Meeting  Dial In: 240-800-7929  Conference ID: 674 101 992# Presentations can be found on the Community Conversations ...

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