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A range of regulations governs how we bill for services, collect fees, and handle billing questions, disputes and other issues. Here is an overview of those policies, procedures and regulations.

Here are responses to some Frequently Asked Questions regarding the regulations for WSSC Water’s watershed properties surrounding the Triadelphia and T. Howard Duckett reservoirs. 

Everything you need to know about watershed rules and regulations.

Have a break/leak in a water or sewer service line connection to your home? This loan program provides loans to finance the replacement of a water or sewer service line located on residential pro...

¿Qué es una línea de servicio de agua?

There are two types of customer-side galvanized pipes. One requires replacement, and the other does not.

If our records show that a pipe type in your home or business is lead, Galvanized Requiring Replacement (GRR) or unknown, you will receive an annual notification from us.

WSSC Water Procurement is governed by the Procurement Regulations. For informational purposes only, the General Terms and Conditions can be found here.