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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Financial Information

It takes billions of dollars to operate WSSC Water, and billions more to plan and build all the improvements we have planned. This is how we arrive at those big numbers.

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Production Department

How does water get from our dams and reservoirs to you - and then get collected to be treated and returned to the environment? All that work is done by WSSC Water's Production Department.

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Front Foot Benefit Charge

Every property connected to and using WSSC Water-built water and sewer mains is assessed a Front Foot Benefit Charge, which is explained in full below.

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Bid Solicitation Opportunities

Suppliers, and would-be suppliers, of goods and services have many opportunities to do business with WSSC Water. Here's an overview of the many goods and services we need and use every day.

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Board Responsibilities

The Board administers the WSSC Water Code of Ethics (Code), issues advisory opinions, responds to requests for waivers of Code prohibitions, acts on Code-related complaints and periodically reviews th...

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System Development Charge

WSSC Water levies system development charges on new development that connects to the water and sewer system, to pay for the construction of major water and sewer facilities.

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