Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Police and Homeland Security

We are committed to ensuring the safety of WSSC Water's customers, visitors and employees while safeguarding our facilities and watershed from sabotage and attack. In an emergency, dial 9-1-1.

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Basic page

Where Does My Water Come From?

The clean, safe drinking water we provide comes from one of two rivers: the Potomac or the Patuxent. But which one provides your water? Keep reading to find out.

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Event |

Commission Meeting, July 20

The July 20, 2022 Commission meeting will be "in person" only. No public comments will be accepted over the phone for this meeting. Commission Meeting Webcast and Agenda

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