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DC Water's Precautionary Boil Water Advisory Does Not Impact WSSC Water Customers in Chevy Chase
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Learn more from DC Water's news release
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Unregulated Contaminant Monitoring Rule (UCMR5)

WSSC Water is participating in the U.S. Environmental Protection Agency’s (EPA) fifth round of the Unregulated Contaminant Monitoring Rule (UCMR5).  

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Basic page

Audit Committee

WSSC Water’s Audit Committee was established in 2014 to monitor WSSC Water’s Audit processes, financial reporting processes, system of internal controls, and compliance with laws and regulations.

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General Counsel

The General Counsel is WSSC Water's chief legal officer who oversees legal issues and identifies potential legal concerns.

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Basic page

Greenhouse Gas Action Plan

WSSC Water cares about its carbon footprint and and has a plan to lower carbon emissions to net zero by 2050.

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