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DC Water's Precautionary Boil Water Advisory Does Not Impact WSSC Water Customers in Chevy Chase
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Learn more from DC Water's news release
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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horizon_way_water_main_replacement_map.png
Horizon Way Water Main Replacement. Phase 1 includes Berry Ln., Fowlers Ct., Starshine Dr., Berry Pl., Anny Dr., Bethany Dr., Altamont Pl., & Altamont Ave. Phase 2 is Daniel Dr. Phase 3 includes Brewton St., Brewton Ct., & Winter Green Ct. Phase 4 is Glendora Dr. and Glendora Ct.
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montgomery_knolls_water_main_replacement_map.png
Montgomery Knolls Water Main Replacement Project, Montgomery County, Maryland. Phase 1 includes Greer Ave., Gregorio St., Lowander Ln., Malibu Dr., and Whitaker Ter. Phase 2 includes Curran Rd., Glenville Rd., Long Branch Pkwy., Torrington Pl., and Wayne Ave. Phase 3 includes Arbor Hill Dr., Hedin Dr., and Oakview Dr.
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parkwood-ii_drive_water_main_replacement_map.png
Parkwood Drive II Water Replacements/Relocations, Montgomery County, Maryland. The thick lines (light blue) show the area of water main replacements/relocations. This includes Parkwood Dr., Oldfield Dr., Everett St., Woodfield Dr., Ashwood Dr., Crestwood Rd., Franklin St., Edgefield Rd., Glenridge St., and Thornwood Rd.
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Dam Rehabilitation

We keep a close watch on the dams that hold water in reservoirs, because those reservoirs are a vital source of the water needed every day by residents, businesses and industry.

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maple_ridge_water_sewer_main_replacement_map.jpg
Maple Ridge Water and Sewer Main Replacement Project, Montgomery County, Maryland. The thick lines (light blue) show the areas of water and sewer main replacements. The roads included are Maple Ridge Rd., Park Ln., part of Lambeth Rd., Harwood Rd., Goddard Rd., Glennbrook Rd., Del Ray Ave., Exeter Rd., and Battery Ln.