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Laurel, MD - May 15, 2026: WSSC Water will be performing system updates this weekend to set up a new customer eBill system. From 3 p.m. Friday, May 15, 2026, through 8 a.m. Monday, May 18, 2026, eBill services will be temporarily unavailable.

Customers who wish to pay their bill electronically without using the eBill system from 3 p.m. Friday, May 15, 2026, through 8 a.m. Monday, May 18, 2026, can do so with a credit card. Please note that a $1.69 convenience fee applies to credit card payments. 

Customers with current eBill accounts will not need to sign up again with this new system. The only change you will notice is a variation in the main payment screen, as demonstrated in the following screen shots:

Current Screen

The current eBill system looks like this screenshot, with a dark aqua banner and different acount number lines highlighted in light beige.

New Screen 

The new eBill system's main screen will look like this screenshot, with a dark blue banner and the different account number lines highlighted in either light beige or a light russet.

New eBill Service Frequently Asked Questions

As always, we appreciate your patience and apologize for the inconvenience. Thank you for being a valued customer.