Laurel, Maryland - April 15, 2022 - Due to a phone carrier network outage, WSSC Water’s Customer Service phone lines are experiencing intermittent connectivity issues.
Customers can pay their bill online by visiting wsscwater.com/paymybill or by using the WSSC Water mobile app. Customers can also reach us by email at customerservice@wsscwater.com.
To speak to a customer service advisor, call 301-206-4001
To report a water or sewer emergency, call 301-206-4002
Emergencies
If you are reporting a water or sewer emergency and are having connectivity issue, please call the following phone numbers to reach our Emergency Services Center:
202-384-7554
202-557-9066
202-384-8813
Security
To speak with security, please call: 301-356-4585
We apologize for the inconvenience and appreciate your patience.
Thank you for being a valued WSSC Water customer.