LAUREL, MD – January 4, 2016: Carla A. Reid began her tenure as WSSC’s new General Manager/CEO today. She becomes the first woman to head the Commission in its 97-year history.
In a video message broadcast to WSSC’s 1,500-plus employees, she stated, “My leadership will be firmly based on the principles of excellence, fairness and open communication. I look forward to meeting with employees and stakeholders over the next several months and will use their input to create a strategic vision that will help move this agency forward.”
Many employees got a preview of these sentiments last week when Reid toured a number of WSSC facilities. She was able to meet with hundreds of employees in dozens of casual and impromptu encounters throughout the day.
Reid began her career at WSSC, serving for 20 years before retiring in 2006 as the Deputy General Manager. She then served as Director of Permitting Services in Montgomery County Government under County Executive Isiah Leggett and as Deputy Chief Administrative Officer for the Office of the County Executive in Prince George’s County under Rushern Baker.
In addition to Deputy General Manager at WSSC, Reid also served as Chief of Mission Support, Chief of Customer Care, Meter Services Division Manager, Northern Meter Operations Section Head, Meter Maintenance Head, Field Operations Supervisor and Civil Engineer. She replaces Jerry N. Johnson who retired after six years in the position.
WSSC Water is the proud provider of safe, seamless and satisfying water services, making the essential possible every day for our neighbors in Montgomery and Prince George’s counties. We work to deliver our best because it’s what our customers expect and deserve.