General Manager

Carla A Reid

General Manager/CEO

Carla A. Reid serves as General Manager and Chief Executive Officer (GM/CEO) at WSSC Water. She is the first woman to serve in this capacity. Reid is a civil engineer and senior executive with more than 30 years of business and leadership experience in the public sector.

As GM/CEO, Reid leads the 100-year-strong water utility, the largest in Maryland, in all aspects of business. On a daily basis, she provides oversight for an operating budget of $817 million and a capital budget of
$638 million for fiscal responsibility and efficiency. Operational oversight includes finance, supply chain management, infrastructure systems maintenance, engineering and construction services, resource recovery processes, environmental stewardship, government and community relations, customer service, as well as EEOC and diversity initiatives. Reid’s three guiding principles - Simplify, Focus and Connect – set the tone to inspire a diverse workforce to become THE world-class provider of safe, clean water and essential wastewater services. She fosters a culture of innovation, and strives to form long-lasting partnerships with businesses, environmental advocates and community leaders to strengthen WSSC Water’s brand and reputation.

Reid began her 20-year career at WSSC Water as a civil engineer, ultimately serving as Deputy General Manager. In addition, Reid served as Chief of Mission Support, Chief of Customer Care, Meter Services Division Manager, Northern Meter Operations Section Head, Meter Maintenance Head and Field Operations Supervisor.

Prior to re-joining WSSC Water, Reid served the communities of Montgomery and Prince George’s counties in Maryland. She held leadership positions working for Montgomery County Executive Isiah Leggett and Prince George’s County Executive Rushern L. Baker, III.

Reid earned a bachelor’s degree in Civil Engineering from Howard University and a master’s degree in Human Resources Management from University of Maryland University College. She serves as a board member of the National Association of Clean Water Agencies, Prince George’s County Workforce Development Board and the Prince George’s Chamber of Commerce and is an active member in the community. A true champion of Science, Technology, Engineering and Math (STEM) education, Reid also advocates for programming that increases the number of girls and other under-represented groups in these disciplines. In recognition of her professional achievement, community leadership and mentoring, Reid was named one of The Daily Record’s 2019 Top 100 Women.

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