Eligible Customers Receive Up to 50% in Bill Credits and Waived Fees - Runs March 1 to June 30
Learn about our lead reduction program.
Regional Drought Watch
Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,900 miles of drinking water pipeline and over 5,600 miles of sewer pipeline. Our service area spans nearly 1,000 square miles in Prince George’s and Montgomery counties, and we serve 1.9 million residents through approximately 475,000 customer accounts. WSSC Water drinking water has always met or exceeded federal standards.
WSSC Water ensures all communities thrive by ethically delivering safe, reliable and sustainable water and wastewater services.
In every home, in every business, we make everything possible by ensuring access to dependable and safe water for everyday life.
Continue the legacy of treasuring our water, customers and employees through dedicated service for current and future generations.
We make fair and purposeful decisions by valuing and including each other.
We take responsibility for our actions by being transparent and ethical with our decisions.
We maintain the highest level of safety and protection for our people, community and environment.
We are responsive to our customers' needs and the protection of our natural resources.
We exceed expectations and create meaningful impact through forward-thinking innovation.
We strengthen partnerships through responsible actions and honest relationships within our community.
Strategic Plan | A One Water Future: 90-Day Transition Report
These strategic priorities represent our investment areas to achieve the vision of our organization. Each priority was carefully crafted by the Strategic Plan Development Team to advance us toward our Smart One Water future.
WSSC Water will be a preferred employer by providing great competitive total rewards, promoting career growth and workforce development in an innovative organization.
To ensure financial stability, we actively invest in our employees and systems to provide reliable service while balancing the financial impact to our customers.
To ensure all communities and partnerships thrive, WSSC Water will enhance the entire customer experience and foster stronger connections through customer education, affordability, reliability and trust.
WSSC Water will invest in and develop Smart One Water solutions to mitigate key risks to achieve reliable and sustaining infrastructure, environmental health and net zero emissions by 2050.
WSSC Water will leverage best practices and innovative technologies, continuously optimizing operations to sustainably meet the growing service needs of our thriving communities.
Implement proactive procedures and protocols for Commission-wide assets achieving reliable life cycle and reducing waste, to enhance the level of service to the community and to protect the environment.
To address economic, social, regulatory and environmental pressures, WSSC Water will leverage innovative technologies to improve decision-making, organizational efficiency and service in support of our Smart One Water Future.
WSSC Water will build and sustain community trust and promote environmental justice by ensuring equitable access to our services and programs. We will build a diverse and inclusive culture of collaboration and interconnection within Team H2O.
The estimated number of tests our state-of-the-art laboratory performs annually to ensure water safety and quality.