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System Maintenance Alert
1772233200

OneSource and Supplier Portal offline, 10-11 p.m. this evening

Read more about the outage
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System Maintenance Alert
1772222400

Several apps intermittently unavailable Sat., Feb. 28, 1-9 a.m.

Learn which apps
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Reported Water Main Breaks and Leaks
1769530200
Use our map to locate reported water main breaks and leaks near you.
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Drinking water not impacted by sanitary sewer overflow after collapse of DC Water’s sewer main in Montgomery County.
1769184998
Learn more.
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Contact Pay Bill Report an Emergency Financial Assistance Permits
Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service
One Stop Shop
Weekdays: 8:00 am - 5:00 pm
Interactive Voice Response System
301-206-4001
24 hours, 7 days/week
Toll-Free: 800-828-6439
TTY: 301-206-8345
Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Media Relations

Contacts

Communications Office: (301) 206-8100 
Public Affairs Spokesperson After Hours: (301) 206-4002

  • Chuck Brown - Director, Communications Office
  • Lyn Riggins - Section Manager, External Communications/Livestream Operations
  • Luis Maya - Senior Public Communications Specialist

Related Public Affairs Information

Communications Office

The Communications team keeps the public in the know about WSSC Water news, events, maintenance, construction projects and in times of crisis, importa...

Publications

We want you to know about everything happening at WSSC Water, and we want you to be a water-wise consumer. That's why we provide publications on so ma...

Last Modified: March 31, 2025, 12:40 pm EDT