Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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SR3 Program

Projects in the SR3 Program will take place within three areas: roads, laterals, and environmentally sensitive areas.

Published on
image
slide9.png - Cloned
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.
image
slide 2.png - Cloned
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
image
slide 2.png
On the left you can see the new concrete walls on the Sidestream Treatment Building. The Digesters are in the background. Over on the right the blue canopy has been completed on the Final Cake Storage area.
image
slide9.png
This fine example of finished concrete work is the Side Stream Treatment Tank. Here the nitrogen will be removed from the liquids that are squeezed out of the biosolids through the belt filter presses in the Solids Building.