Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Videos

 The videos below tell a lot of stories about WSSC Water.

Published on
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Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.
Basic page

PCCP Management Program

PipeDiver is one of several tools WSSC Water uses to inspect its PCCP.

Published on
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Allentown Road Water Main Replacements/Relocations Map. The line on Allentown Rd. (green) that runs from Temple Hills Rd. to Taylor Manor Ave. is where WSSC Water completed final curb-to-curb paving/striping in October 2024. The line (dark blue) that goes from Sheffield Dr. to Old Branch Ave. is where WSSC Water completed final curb-to-curb paving/striping in spring 2025. The circle (light blue) at Old Branch Ave. is where WSSC Water will complete final curb-to-curb paving/striping in spring 2026.