Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Ethics Opinions

Advisory opinions, requests for waivers of Code prohibitions, and Code-related complaint reports are listed here.

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Bonds and Insurance

WSSC Water requires that contractors and suppliers show proof of insurance to cover any damages or injuries that might result from their activities.

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Solar Power

Almost 25,000 solar panels are providing green power to three WSSC Water's Water Resource Recovery Facilities and one off-site facility. More solar power is on the way.

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About WSSC Water

Established in 1918, WSSC Water is currently among the largest water and wastewater utilities in the nation, with a network of 5,977 miles of drinking water pipeline and over 5,677 mile...

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Article

Emergency Water Main Repair – Hyattsville/Chillum

Laurel, MD – August 20, 2023: WSSC Water is making repairs to a 12-inch water main at 6813 Riggs Rd in Hyattsville.Nearby customers will lose water service while the water main is being fixed. Repairs...

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