Our crews are committed to serving our customers 24/7/365 and are prepared to respond to the increase in water main breaks and leaks we experience during the winter months.

Published on

January 6, 2021

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Taste and Odor Changes to Tap Water

Impacting customers who are served by the Potomac Water Filtration Plant

Published on

June 12, 2023

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Special Wastewater Discharge Requirements

Special Wastewater Discharge Requirements apply to food service establishments and industrial users. These facilities discharge non-domestic wastewater that requires special treatment before it's allo...

Published on

December 16, 2020

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Report a Water Quality Issue

For water quality concerns related to taste, color and odor, please contact the Emergency Services Center at 301-206-4002.

Published on

December 15, 2020

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Imagine A Day Without Water

Published on

December 15, 2020

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What To Do During and After A Boil Water Advisory

If WSSC Water issues a boil water advisory, there are safety steps you need to follow while the advisory's in effect and after it ends.

Published on

December 15, 2020

document

Prevention Pilot Fact Sheet_78275.pdf

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Contract Disputes, Complaints and Reporting of WSSC Water Code Violations

This page explains the necessary information required to notify WSSC Water of a Regulatory complaint or WSSC Water Plumbing & Fuel Gas Code violation.

Published on

December 15, 2020

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Understanding Your Water Bill

This bill explainer walks you through important information and shows you how usage is calculated, explains the rate structure, and details the calculations used to determine water and sewer charges. ...

Published on

April 24, 2025

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Water Service Turnoffs

Published on

July 1, 2021

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Plumbing & Fuel Gas Inspections

Published on

January 7, 2021