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System Maintenance Alert - April 3
1775242800

Apps intermittently unavailable, 7-8 p.m.

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Emergency Water Main Repair
1775228400

6890-6988 Walker Mill Rd., Capitol Heights

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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Finance Office

WSSC Water's Finance Office accounts for the funds that WSSC Water receives - and plans the smartest way to use that money in the future.

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New Hampshire Avenue Water Main Replacement/Relocations. The thick line (light blue) shows the areas of water main replacement/relocation. This includes New Hampshire Avenue from Elton Road up to almost Lockwood Drive.
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Disparity Study

The Office of Supplier Diversity and Inclusion is dedicated to creating an inclusive purchasing environment by encouraging the use of minority and small local businesses on WSSC Water contracts, throu...

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Smart Cities Expo and World Congress

The WSSC Water Smart One Water team will be hosting an exhibit at the 2024 Smart City Expo and World Congress (SCEWE) from November 5-7 in Barcelona Spain. Learn more about Smart One Water and meet th...

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