Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Essential Water Use Only Southern Prince George's County Meeting

WSSC Water is hosting a special virtual meeting today, Tuesday, September 3 at 7:00 p.m. to discuss the essential-water-use-only request that will go into effect on Wednesday, September 4 at 8 p.m. fo...

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Audit Committee

WSSC Water’s Audit Committee was established in 2014 to monitor WSSC Water’s Audit processes, financial reporting processes, system of internal controls, and compliance with laws and regulations.

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WSSC Water Financial Assistance Programs

Through our enhanced financial assistance programs, we are committed to helping customers pay their water bills. We offer financial assistance programs and encourage customers to subscribe to our fina...

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Water Filtration

WSSC Water operates and maintains water filtration plants to create safe drinking water for all. We accomplish our mission safely, cost-effectively, and in a manner that serves our customers as well a...

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Information for Homeowners

Here's a reminder for do-it-yourself homeowners: many plumbing repairs are in "don't go there" territory. And that's definitely true for gasfitting work. Review this important information for homeowne...

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Customer Advocates

Our Customer Advocates are in your communities every day, carrying out their mission to serve as liaisons between you and WSSC Water.

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