Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Procurement

Log into the Supplier Portal.

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Development Services General Conditions

For developers and engineers working on pipeline construction projects, refer to the General Conditions and Standard Specifications listed on this page.

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Board of Ethics Meeting - July 21

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - September 14

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - October 12

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - November 9

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - December 14

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Board of Ethics Meeting - January

The Board of Ethics meeting will be "in person" for the general public. No live broadcast of the meeting will occur. Anyone wishing to participate must attend in person.

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Supplier Portal

To be eligible to bid on WSSC Water solicitations, prospective vendors must enroll in our Supplier Portal System. There's no charge, and by registering, you'll be notified of upcoming contracts that m...

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