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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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clinton_water_main_replacement_project_map.jpg
Clinton Water Main Replacement Project, Prince George's County, Maryland. The thick lines (light blue) on Brandywine Road, from Piscataway Road to Surratts Road, and on Surratts Road, from Brandywine Road to Branch Avenue, show the areas of water main replacements.
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powhatan_street_water_main_replacement_map.jpg
Powhatan Street Water Main Replacement Project, Prince George's County, Maryland. Project Number BR6445A18. The thick lines (light blue) on the map show the water main replacement areas on the following roads: Kidmore, Powhatan, Oliver, Mentana, Nystrom, and Powhatan..
Event |

Avenel Barn Condition Assessment Update Meeting

WSSC Water will update the community and answer questions. Should Montgomery County Public Schools (MCPS) cancel day and evening activities due to inclement weather, this meeting will be rescheduled. ...

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village_in_woods_water_main_replacement_map.png
Village in the Woods Water Main Replacement Project, Prince George's County, Maryland. Project Number BRAW6640AL19. The blue lines show the water main replacement areas, which are located on Brightseat Rd. from 202 to Watkins, part of Sheriff, part of 202.
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beaverdam_basin_sewer_rehab_project_map.png
Beaverdam Basin Sewer Rehabilitation Project, Project Number CI6311B17. Prince George's County. The thick lines (orange) on the map show the locations of the sewer pipes in construction. Several are located between Kenilworth Avenue, Cheverly Avenue, and John Hanson Highway. One appears to the south of Sheriff Road.