Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Construction (Phase 3)

For Phase 3 - the construction portion of a development project - here you'll find construction and release-for-service forms from the Development Services Division.

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Commission Meeting, October 21

Wednesday, October 21, 2020 :: Live & Archived Webcasting Public Viewing / Participation Details Watch: Virtual meeting will be broadcast live for public viewing Call-in number to...

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L to R – Grunley Construction Company VP of Operations Bill Six, WSSC Water Commission Chairman Fausto Bayonet, Maryland Department of the Environment (MDE) Deputy Secretary Suzanne Dorsey, WSSC Water General Manager and CEO Carla Reid
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Watershed Regulations

Everything you need to know about watershed rules and regulations.

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Picture of our Approved Budget for 2021 Cover Page with white text over a water nature area
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WSSC Water instruction card for creating and managing the EyeOnWater account linked with the AMI Smart Meter (in English)
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Watershed Maps and Directions

Our watershed properties extend to eight areas for recreational activities. Find information about each area and directions on how to get there.

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Federal Affairs

The Intergovernmental Relations Office works with members of Congress to support legislation that aligns with our strategic priorities and promotes our mission and vision.

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