Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Basic page

Large Water Meter Replacement Program

WSSC Water, in partnership with Utility Water Services, Inc. (UWS), a trusted contractor is currently working to replace all large diameter water meters in our distribution system. These meters are co...

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Basic page

Water and Sewer Rates

We determine our water and sewer rates with cost of service, fairness and our financial stability in mind.

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Basic page

Publications

We want you to know about everything happening at WSSC Water, and we want you to be a water-wise consumer. That's why we provide publications on so many topics.

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Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams link Meeting ID: 258 328 263 377Passcode: Mj3GK9WbPhone: 240-800-7929; Phone Conference ID: 598 6...

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Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams link Phone: 240-800-7929; Phone Conference ID: 598 669 106# Meeting ID: 258 328 263 377 ...

Published on
Event |

Board of Ethics Meeting

The public is invited to attend the meeting in person or virtually.Watch Open Session: Teams linkMeeting ID: 258 328 263 377 Passcode: Mj3GK9Wb Phone: 240-800-7929;Phone conference ID: 598 6...

Published on