Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Event |

Pointer Ridge Water Tower Project Community Meeting

This Community Project meeting will be held in-person and virtually via ZoomIn-person meeting to be held at:City of Greenbelt Municipal Building25 Crescent RoadGreenbelt, MD 20770Virtual via ZoomWatch...

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Bonds and Insurance

WSSC Water requires that contractors and suppliers show proof of insurance to cover any damages or injuries that might result from their activities.

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Customer Engagement and Advocacy

The Customer Engagement & Advocacy Division interacts directly with customers and the community to better understand your needs and to provide information on a wide range of issues.

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Contaminants of Emerging Concern

It's one of the many ways WSSC Water stays on the leading edge of protecting your health and safety: We go above and beyond federal requirements to monitor our water for substances that could cause yo...

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Construction (Phase 3)

For Phase 3 - the construction portion of a development project - here you'll find construction and release-for-service forms from the Development Services Division.

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