Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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Supplier Portal

To be eligible to bid on WSSC Water solicitations, prospective vendors must enroll in our Supplier Portal System. There's no charge, and by registering, you'll be notified of upcoming contracts that m...

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Permit Services

Because permit and plan review can all be done online, this office will open with limited staff. To submit a permit or learn more about connecting to WSSC Water’s system, customers are strongly encou...

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Inspections

To ensure that plumbing and gas installations meet minimum requirements for safety, most plumbing projects and gas furnace and appliance installations must be inspected by WSSC Water.

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Website Accessibility

WSSC Water is committed to an accessible website for all. 

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Meter Testing

Have a high bill? Do you think something is wrong with your water meter? We can test your meter for accuracy.

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