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Recreational Water Contact Health Advisory
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Applies to T. Howard Duckett Reservoir

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Residential Water Service Disconnections have resumed
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Learn about our Financial Assistance Programs
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Regional Drought Watch
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Read COG news release on 2026 drought watch
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Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 1-800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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AMI_Smart_Meter_Door_Hanger.png
WSSC Water door hanger, hanging from a silver doorknob. A silver lock is above the knob. The door is dark blue with panels.
Basic page

Community Project Meetings

We encourage our customers to attend these meetings to be informed of work in their area.

Published on
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Early Engagement Vendor Sessions: Lawn and Landscape Maintenance Services Across WSSC Water Properties. 14501 Sweitzer Lane, Laurel, MD 20707.
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Early Engagement Vendor Sessions: Lawn and Landscape Maintenance Services Across WSSC Water Properties. 14501 Sweitzer Lane, Laurel, MD 20707.
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Tarjeta de instrucciones de WSSC Water para crear y administrar la cuenta EyeOnWater vinculada al medidor inteligente AMI (en español)
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Early Engagement Vendor Sessions: Anacostia Depot Reconfiguration Construction. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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Early Engagement Vendor Sessions: Anacostia Depot Reconfiguration Construction. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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Allentown Road Water Main Replacements/Relocations Map. The line on Allentown Rd. (green) that runs from Temple Hills Rd. to Taylor Manor Ave. is where WSSC Water completed final curb-to-curb paving/striping in October 2024. The line (dark blue) that goes from Sheffield Dr. to Old Branch Ave. is where WSSC Water completed final curb-to-curb paving/striping in spring 2025. The circle (light blue) at Old Branch Ave. is where WSSC Water will complete final curb-to-curb paving/striping in spring 2026.
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Early Engagement Vendor Sessions: Upcoming Police and Homeland Security Contracts. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.
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Early Engagement Vendor Sessions: Upcoming Police and Homeland Security Contracts. Learn about the upcoming solicitations at WSSC Water. 14501 Sweitzer Lane, Laurel, MD 20707.