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Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

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slide 6.jpg - Cloned
Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.
image
slide 6.jpg
Close-up view of the Anaerobic Digesters. Workers are putting the formwork in place in preparation of pouring the dome tops. The tank on the left already has the liner installed. On the right you can see the liner material is still rolled up. We expect the tops to be poured in the next 2 weeks.
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Customer Assistance Program (CAP)

WSSC Water has a CAP that provides financial assistance to approved residential customers. Customers are required to re-enroll with Office of Home Energy Programs to continue their CAP enrol...

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WSSC Water Releases 2022 Water Quality Report

Annual Report Highlights Utility’s Commitment to Safe Drinking Water  105-Year Streak Without a Single Drinking Water Quality Violation Continues 

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