Contact Pay Bill Report an Emergency Financial Assistance Permits

Customer Service
301-206-4001 
Weekdays: 8:00 am - 6:00 pm 
Email: Customer Service   

One Stop Shop
Weekdays: 8:00 am - 5:00 pm
First Floor, Support Center
14501 Sweitzer Lane
Laurel, MD 20707  

Interactive Voice Response System
301-206-4001
24 hours, 7 days/week   

Toll-Free: 800-828-6439
TTY: 301-206-8345

Visit Customer Service

WSSC Water offers five ways to pay your bill: Online, by Phone, by Mobile App, by Drive-Thru, by Mail and in Person. Go to Pay My Bill for more information.

Pay Your Bill Now

If you're experiencing a water emergency, such as a broken water main, or a sewer emergency, report it using our mobile app, email the Emergency Services Center, or call us at 301-206-4002.

Report a Problem

We're here to help. Eligible residential customers may start a pay plan or learn more about all of the financial assistance resources. Get started by going to Flexible Pay Plans.

Financial Assistance Programs

Permit Services is open Monday-Friday, 7 a.m.-4 p.m. except Wednesdays, 7 a.m.- Noon. Call us at 301-206-4003 for more information.

Go to ePermitting

Learn More about Permit Services

Search Results

Content type
File Type
Sort by
Order
Article

Christmas Holiday Schedule

WSSC Water Customer Call Center Closed 4 p.m., Dec. 24; Reopens 8 a.m., Dec. 29Emergency Services and Interactive Voice Response System Available 24/7

Published on
Article

New Year's Holiday Schedule

WSSC Water Customer Call Center and Cashier's Office Closed 4 p.m., Dec. 31; Reopens 8 a.m., Jan. 5Emergency Services and Interactive Voice Response System Available 24/7

Published on
Basic page

How to Flush Your Pipes for Lead

Follow these steps to flush your pipes after a lead service line replacement or disturbance.

Published on
Basic page

Verifying Pipe Material

Learn how WSSC Water is checking pipes for lead or how you can do it yourself. 

Published on