New Year's Holiday Schedule
WSSC Water Customer Call Center and Cashier's Office Closed 4 p.m., Dec. 31; Reopens 8 a.m., Jan. 5
Emergency Services and Interactive Voice Response System Available 24/7
Laurel, MD - December 30, 2025: In observance of New Year's Day, WSSC Water’s Customer Call Center and Cashier's Office will be closed starting Wednesday, December 31, 2025, at 4 p.m. and will reopen on Monday, January 5, 2026, at 8 a.m. Our Interactive Voice Response System, 301-206-4001, is available 24/7 to handle routine customer inquiries.
In the event of a water/sewer emergency, call our 24/7 Emergency Call Center at 301-206-4002 or email the Emergency Call Center. In addition, you may file a claim day or night by calling 301-206-7095 or visiting https://www.wsscwater.com/claims.